Return Policy
HOW DO I RETURN?
- Enter your Name and email address in the field below. In the message section, please include your order number and the reason for your return.
- Follow the instructions and select the items you want to return along with an explanation.
- You will receive a confirmation email, a return label, and the shipping guidelines once the return request is approved.
- Photos of the item being returned and/or the original invoice may be required.
WHAT ITEMS ARE RETURNABLE?
You can return your items within 30 days of receipt of your shipment.
- Item must be in original condition.
- For clothing: item must be unwashed, unworn, unaltered, pet-free, smoke-free, and food-free.
- Item must be returned in the original, undamaged packaging.
- Item must have original tags in place.
HOLIDAY ITEMS ARE NOT ELIGIBLE FOR RETURNS (WITH THE EXCEPTION OF EXCHANGING FOR A DIFFERENT SIZE).
- For clothing, please refer to the sizing chart before placing your order.
- For holiday jewelry, please read the description fully BEFORE ordering as these items are not able to be returned or exchanged.
ARE THERE ANY CHARGES FOR RETURNS?
- Original shipping charges are non-refundable.
- The customer is responsible for shipping charges.
HOW SOON WILL I GET MY REFUND?
- Once your return is received and inspected, we will send you a confirmation email either approving or rejecting your return.
- If you're item is approved, your refund will be processed and a credit will authorize within 10-20 business days.